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HomeMy WebLinkAboutCreamerBiTi`T'~ COC3N`TY AI7MINISTRAT€qt~ h4& ~ t L~~~ Butte County Supervisors 25 County Center Dr. Suite 200 Oroville, CA 95366 Sirs, Ernest Creamer P.O. Box 347 t~R~VILLE, Cltf:[F~ItM,4 Berry Creek, CA 95916 530-966-5201 April ~, 2a13 Y 0 ~ 2i3 ~ ~R#~ My wife and I took the enclosed statements to the Butte County Consumer Protection Agency located in the County Offices located at 25 County Center l~r. and spoke with a representative of the DA's Office. We were informed that they didn't have an interest in this kind of consumer protection. I summit that they need to change the name of that office! The gentleman at the DA's office suggested we hire an attorney or take the stater-nents to a news source who may take an interest! We are an Social Security and cannot afford to even step into an attorney's office let alone hire one. like so many other senior citizens, we really have no protection from the greedy. We are naive enough to think that the law can protect us from situations such as this. We are asking only that a quick investigation take place to see if the citizens of Butte County are being treated fairly. We have no intentions of suing Rite Aid, would be nice to have them return the $31450 and to apo!agize but considering large corporations don't o that, wi[I settle with the knowledge you were able to correct a bad situation. Please read the statements enclosed for the following reasons. ~ ~~ c : ~>, ~a, 1. These large retail corporations have at their discretion, a Civil Code that does not allow an accused person the opportunity to defend themselves. They simply have to turn their paper work aver to a out of state "Puppet Attorney's Organization" who asks no questions, refused to listen to any objections and who can set a dollar figure with impunity, and then threaten with further fines and criminal action if they are not paid within 24 days. When I asked how they determine what the fine should be, I was told it was none of my business! 2. This Civil Code begs to be exploited by Security Managers wishing to validate their position, look good to the company for promotions and who have very low ethics. When I asked the District Security Manager why they will not call the police when asked to, he replied that they don't because "there is a 50/50% chance that the police may not side with the store!" That should throw up a red flag that there is blatant abuse of this Civil Code. We truthfully believe that the Security Manager and the Checkout Cashier may have a scam going to enhance their positions with the Rite Aid Corporation. All we ask is that someone investigate this. Considering the violence my wife was threatened with while in the Security Managers office. His assertion #hat he didn't have to call the police, and she had no recourse but to sign the paper admitting she willingly stole store property or horrible things were going to happen to her. I suggest that this Security Manager lacks the wisdom necessary to do the fob properly. It is VERY easy to scare and intimidate a 69 year old woman, who has never been in any kind of trouble in her life, who will sign anything in order to stop the abuse . This man did not have to abuse her, he only had to write her up and turn her loose! Ne did not have to open the door to his office so that customers standing in line by the office, could hear him berating her, threaten to handcuff her in front of the Customers and charge her $544.00 if she didn't sign the paper. COME ON, she is 5'2" and weights, soaking wet, 124 Ibs. Please read her statement, if this is something your office can't handle, please pass it on to whoever you think could. If YOUR wives had been accused and treated like this, you would use ALI. your influence to put a step to it. Why should my wife not have the same attention and protection? is it not the responsibility of some organization within this county to protect the citizens of Butte County from this? This may sound like such a small issue but consider how many shoppers and how many retail stares there are in the state, that translates into lots of money being extorted by corporations without any consumer protection! By now you are asking yourselves;"what does this guy want from the county supervisors7" !would like for you to enact an ordnance in Butte County to require al! stores to involve law enforcement with any shoplifting charges. To allow the accused, the opportunity to defend themselves. am aware that an attempt to pass such a ordnance will prompt a violent re~ectian from the various retail corporations and you will have to get permission from your respective Party Headquarters but it will draw attention to a Civil Code which somehow was passed at the expense of the citizens of California by special interest money. Thank you for your time as I know you have many issues an your plates. By the way, thanks for setting some criteria to the medical cannabis rules in the county. Yours respectfully; Ernest Creamer I could go an and on but I believe, if you will read my wife's statements, you understand the situation. Katie Creamer OROVILLE POLICE DEPARTMENT 2055 LINCALN STREET ORDVILLI;, CALIFOANIA 95986 EMERGENCY: 9.1-? TEL (530) 533-2475 FAX: (530) 538-2409 E-MAIL: rquihuix@aropd.arg P.O. Box 347 Berry Creek, CA 9593.6 530-37U-03x8 Due to a poor phone Signal, please leave a voice message. March 28, 2013 Oroville City Police Dept. 2055 Lincoln Street Oroville, CA 95966 Sirs, After going to the Oroville City Police Dept. the day following my encounter with the Rite Aid store security manager March 5, 2013) i asked for a Police Officer to accompany me to the Oroville Rite Aid store to retrieve a copy of the form f was forced, under duress to sign. A Sergeant Ruben Quihuiz did accompany me to the store and gave me this card which has a incident number written on it. Also please note that on the External Loss incident Report the date of the supposed offence is wrong. This incident occurred March 5, 2013, not February 5, ~0~3. In space "A"! I did not go back to the store a mvr~th later to admit the aCCUSation. Thank You, Katie Creamer ~~ Katie 1. Creamer P.O. Box 347 Berry Creek, CA 95916 530-370-030$ Due to a poor phone signal, please leave a voice message. March 28, 2013 Oroville City Police Dept. Lincoln Ave. Oroville, CA 95965 Sirs, i am a 69 year old white female, retired after 35 years of being employed as a LVN . My husband is also retired after 50 years of being an Aero Space Research and Development, Engineering Machinist. We have a comfortable retirement income. I mention this because of the following incident 1 experienced at the local Oroville Rite Aid Store. March 5, 2013 i was shopping at the local Rite Aid store when I experienced the following incident. Hereafter the term Security Manager will refer to Mr. Brad Beecham as Rite Aid AP Agent and the store clerk, cashier will refer to Ms. Tammy G. fast name not noted on incident report and Mr, Clint Congdon as AP District Security Manager. After shopping for approximately 4S minutes, I checked out at the cashiers stand, paid for the items l had in my cart and started to leave the store, As i ~~ stepped outside the door, 1 was confronted by a young rnan= He turned out to be the Security Manager. He asked me what I was stealing from his store. I had no idea what was talking about. He continued to ask me to tell him what (had stolen. I finally told him if he believed I had stolen something, he needed to tell me what he was talking about. At this time he lifted up my purse. At that point used a swear ward and started to say I had forgotten about those items. The young man would not even listen to me. He immediately told me I was lying and l came into the store with the intent of stealing. These items were in the child seat, under my purse. The total amount of these items was $17.45. I immediately offered to pay for the items and told him had I been allowed to make it to my truck, I would have seen them and come back in the store to pay for the items. This offer was instantly declined, with him stating they were evidence of my crime, i was stunned to say the least but when I tried to explain that I had simply forgotten the items, the security manager wauld only yell at me that I was a liar and thief. After he had shown me the items under the purse, he had stated that he had turned customers loose with much more merchandise than he saw under my purse and if I would ONLY tell him the truth, he would let me go. He stated that he had known I was a shoplifter from the minute I entered the stare and he had been watching me the whole time knowing 1 was going to steal from the store! He would not allow me to speak, every time i tried to explain I had forgotten about the items. He would constantly interrupt me every time 1 would open my mouth in an effort to defend myself that I had not intentionally tried to steal from the store. Again, I offered to pay for the items and again, that offer was refused. Instead, I was led inta the security office. ~At this time I would like to try to detail my time in the store as best as I remember. Entered the store, picked up one of the ads at the display rack, placed it in the child seat, check out the ads and went to the restroom at the pharmacy area. Came out of the rest roam and went to the make up area where I did pick up several~~ or 4) items and placed those items in the child seat on top of the ad 3. paper. I did this because small packages tend to fall out of the lower basket area. l then went to the ice cream counter and purchased a ice cream cone(At this time I took my purse off my shoulder and placed it in the child seat in order to pay for the ice cream cone) which 1 ate as I went back to the freezer area to obtain a gallon of ice cream. From there I had noticed large planters and I obtained one of those and a plant watering can, From there I went to the check out counter. I do move slowly as l have to walk with a cane in a stooped position so I wasn`t rushing around the store. Takes me time to look at things!} The Security Manager indicated that 1 follow him and the check out clerk into his office which l did and from there the fallowing events took place. He closed the office door and started accusing me of being a thief, a liar and never allowing meta speak stating all i could do was lie. If 1 tried to speak he would Interrupt me. Atone point in this "interview"aline of customers had formed outside the office at the photo desk and he opened the office door so the customers could hear him berating me for being a liar and thief. While I was trying to defend myself, the check out clerk stated that after l had paid for the items had taken out of the cart, she asked me if there was anything else and i had said "no". While I was checking ou#, the clerk and l were talking about the trip I was going to take to Tennessee the next day to see my new born Granddaughter so I really do not remember her asking if I had anything else. That is a common courtesy question all clerks ask when checking out, I always supposed it was to remind a customer of any other product they may have forgotten to obtain while shopping. Not to entrap a customer if she saw items in the cart which had been forgotten and could later be used to accuse the customer of shoplifting! I am certain she saw the items under my purse because it was she and the security manager who met me at the exit as I was attempting to leave the store. Why did she not simply ask about the items she could see under the purse? if she could see the items under the purse, how could it be said I was hiding those items so as not to pay for them? I had paid for everything else I had bought up to the check out counter. -~ themselves? This law also allaws the Corporation(notsomcone with legal authority} to set a fine value of any value they wish, After contacting the Law offices in 1=lorida inquiring how this $300.00 fine was determined, I was told they could make the fine any figure they wanted and I had no recourse what so ever and if not paid in 20 days could be made higher! So i am paying the fine because I have no protection from "due process" in a Caurt of law if I don't! I consider this fine to be extorkion with the blessing of the state of California. There fore, I am officially asking the Butte County District Attorneys Office to investigate the Oroville Rite Aid Store to determine if; 1. Does this store have a policy intentionally entrapping customers who mistakenly did as I did, and is Rite Aid using the Civil Code 490.5 to extort money improperly from unsuspecting customers, in particular elderly, confused customers. The elderly are easy targets due to poor eye sight, confusion and easily being distracted by stare personnel at the check out station. 2. To order all stores in Butte county to immediately call the appropriate law enforcement organization with jurisdiction to meditate between the accused customer and the store to determine if a crime has actually been purposely committed. (Example is when I asked the AP District tVlanager why the Police were not called? He stated that they don't do that because there is a 50/50% chance that the Police would have agreed with me! That statement alone should prompt an investigation and make an order far Law Enforcement be at any shoplifting accusations.) 1 ask this to discourage stores from entrapping customers who mistakenly may have covered up merchandise, the check out clerk saw the items and without bring them to the attention of the customer, allowed the customer to leave the store and then call the security manager. 1f a check out clerk can visually see items in a basket, he/she HAS the obligation to bring it to the attention of customer. I am NOT referring to customers who were seen trying tv hide items in 6, pockets, IN purses, In hollow items, in other words, intentional attempts to conceal merchandise with the intention of theft. I feel it is for the protection of Butte County residents that it be determined if a policy of entrapment, such as this, has been setup by the store security manager . am attempting to erase a false accusation of intentional shoplifting from my name. Not to bring civil action against Rite Aid. [have never been in trouble with the law in my life. Having been entrusted with large sums of money as a cashier, been entrusted in my occupation as an I.VN for 35 years, with medicine cabinets full of schedule 1 drugs and patients lives. I do not need a false claim such as this to follow me the rest of my life in order for a store security manager to justify his existence within the company organization. I will pay this extortion of $300.00 fine under protest of entrapment because the current law exist. It is up to the District Attorney to change this law to avoid abuse by unethical persons. I and my husband have both worked in retail and are acutely aware of the losses incurred by shoplifters and theft by employees. I know it is necessary to have trained store security personnel What is hard to do is choose personnel with the natural wisdom to fill the position properly. Wisdom cannot be trained, it comes naturally. The following Store Managers were contacted in an effort to allow them to stop their claim against me. All of them refused to stop this claim against me by simply stating they had absolute authority to enforce Penal Cade 490.5 ,with impunity, even if they were mistaken in doing sol Penal Code 490.5 is unconstitutional. Example given by the AP District Manager when I asked him why the Police were not tailed, he told me there could be a 50/50 °~ chance the Police would have agreed with melt!!! AP Agent; Brad Beecham, Oroville Rite Aid 5tore:530-533-8083 AP District Manager; Clint Congdon, Northern California and Southern Qregon: 530-fi04-4517 ~; Thank you for your time, I await a reply. l make this statement in afl truthfulness, lCatie Creamer CC: Butte County District Attorney's Office Consumer Protection Unit Oroville, GA. California State Attorney General Office, Consumer Protection Division Sacramento, CA Any anti all other Consumer Protection Organization I can find. All S of Butte County Supervisors Eery elected state official from Butte County To Governor, State of California ~~~~~AL L~~S IN~~~h~T ~~~~3~~' FF __y; / '~ C. Dr~,~ ~L>i`V PERPETRATOR., STORE # ~JV C~.(~._ R1:GIOId a ~ LOSS PREVENTEON MANAGER 4 lit I U t PHON>~k '' '~ CITY E>~,il ~ STATEvi•~. ACCOMPLICE- A] DATE ~ '~- ~~ TIME ~r,~ AM. or~.ii B~ SUBJECT'S NAME ~ ~ ~ `Z ~ ~ ~. STREET ~"" ~~»- - ~ C]TY ~~ ~ ~ ~ {~ ATi: f- ZEP GORE ~`~,~'„~ ! ~~_ PHONE # ~ O -- DRIVER'S LICENSE # STATE-~~ sOCIAL s~cuRITY~ oTHER t.n. DATE OF BIRTH __..._. ° AGE . SEX ~^ HEIGHT _,,.~-,_.,z_ WEIGHT r :~ ~i HAER ~"~ EYES ~~ RACE t~`]t'~ COMPLE7CK)N flTHF-R CHARAGTERI571C5 IF UNDER t8, PARENTlGUARDIAN NAME f1JNDERLINE WHICH] PARENT OR GUARDIAN PHDNE # ~nnn~ec _ C) D] HAVE PARENT(S) OR C3UARD#AiJ @EEN CONTACTED BY RITF AtD FOR S€MILAR OFFENSES? YES IF YFS, EXPIA4N 7. LOCATION OF SLI9JECT WHEN CONC NG MERCHANt3t5E ~ {- t 2. METHOt]OFCONCEAI_MENT {, ~~t.4t<2S 3. CQNCEALMENTOBSERVE68Y: CU MER ASSOCIATE~~OTt NAME r,~ '"` ~ TITLE--i----•- 4. CONCEALMENT DETECTED kaY EAS SYSTEM: YE5 " NO `'G 5. PURCHASE MADE: YES ~ NO ~ $ AMOUNT • ~ ~l~ - 6. HAS SUBJECT BEEN APPRt:HENDED FOR SHOPLIFTING IN RITE Aip BEFORE? YES _.-,___ NO LOCATION ~ 7. SUBJECT CONFRONTED t3Y: NAME. ~ TITLE _.,,.. LOCATION: OUTSIDE STORE ~ INSIDE STORE NEAR 2. CONFRONTATION WITNESSED BY. NAME {~ 5 _ TITLE _ DESCRIPTION OF ITEMS RETAIL PR I CE QTY. SUBJECT'S INITIALS RECOVERED YES NO MDSE DAMAGED YF,S NO r 1 £} 1. tNTt31V1EN1 CQ~I{7UCTED iN: OFHCE BACK ROOM OTHER 5 h9 ~`' A.M. or .M. TIME BEGAN TIME ENDED ~E~ A.M ~,.,,, ~. iNTERVtkW WITNESSED BY: NAME TITLE.,-. t' EGTS BEHAVIOR(Sj: {d ALL APPLfCABLE) 3. SU ~ ADMITTED Tp OFFENSE VER9ALLY REMAINED SILENT ^^Cf „ MAO); REMARKS 6F REMORSE THREATEt~tED SUIT ASKED TO PAY FOR ITENSS EEGAME BELLI4ERENT OFFERED FURTHFJi SF.ARCW DENIED OFFENSE 4. STATEMENT{S} MADE BY SUBJECT 1N INTERVIEW(S): t. AUTHORTEIES GALLED: PARENTS POLICE POLICE REPOFti is OTHER TIME OF CAEL: A .M.or P.M. TIME OF ARRIVAL• : ~_/+-M. or P.M. OFFlC£R'S NAME BAD4£ # 2. AFFIDAVR'SIGNEOFORARREST: YES NO BY WHOM: 3. NAME OF POLIGE DEPARTMENT GALLEb 4. STATEMENTS MADE BY: SUBJECT TO AUTHORITIES AUTHORiTIE5I'O SUBJECT G] CIVIL LAW ISSUt:D; YES ~` NO DOES A SPANISH L.ETTFJi NEEA TO BE SENT NO -~~ YES i, _~~ ~ ~ ~. G{~- ~ ~~`~t ~ -...... ~ ., bnm on + -• -- `7 !' ~ ms4ce this StatBmento~t~~ own tree w0.1 and aGCDrd. withoai tttr s ap~f/or pramises, Craving t ~ald iha same may be sed against mt: in a court of law: Today, on the,~:~_ day of ,~~~....,,~. a oximately ,. _...,~:~A.M• or~'M~. I took from the possess"son of the BETE AID LOCATED AT ~..'~f`1~1 ~ ~ ~~ -- .and did w613ulty concea3 the items of mercharxiise th ii'ialed above, and that are known to 4®tire property of the store, being olteredlor sate 6y them M the total amaunt of $ ~ d ditl take and r*:movesame utttr no intention of maWng payment for same. !make who this statement voluntarily to has been Idenlik to me as a representative of RITE AI I have read a have had reatl to me this statement in its entirety, and It is true and correct to the best of knowledge and d din . Sl6NE0 ~ v ADDRESS VdITNESS DA WITNESS- _ DATE NO /~/~ ~i ~.. ~~ FARAA s117t MTJF fkSS+AA7 RfiL 4lOS 3 PART NCR QFCGINAL»Stare C~av PINK-St~tliECt YELLOW-Loss Pna+rentgn t]enanmeM I..AW OFlH'ICES AF PALIVIER, REIFLER & ASSOCIATES, ~'.A. 1904 Summit Tower Boulevard, Suite 824 ©rtando, Florida 32810-5951 FLORIDA 191~II~III~I~IIVI~IIIIIy~11~1 Post Office Box 6077~„4;;~;~~.~, Orlando, Florida 32$60-7774 3111 f2013 FLORIDA . Telephone (4p7)875-$p32 • Toll Free (S$$) 572-5637 Facsimile (4p7) 875-0739 ~C~~~v~:.~ 3--111.-Z~t3 IIJ~~~GI~I,l~~~~~I!-lL~Il~~~~EIL,I~~Ilxr~l;{~~IIE~~i~l~iJ Re: Rite Aid KAYIE CREAMER CREAMER PO BOX 347 File #:CA-6$1481 S-RITE BERRY CREEK CA 95916-13347 PIN ~` 3021 Dear KATIE CREAMER: This Law Firr» represents Rite Aid concerning its civil claim against you In connection with an incident in their store 61791 on 3!512013. Pur us ant to Cal. Penal Cade § 490.5 "Theft of retail merchandise, civil liability°, Rite Aid may consider moving forward with a statutory civil damages claim against you. ~•°- • We ask that you settle this matter by making oayment to us in the amount e# $300,00 within twertfy ~2~ da of the date of this letter. Upon receipt of full payment and clearance of funds, yau will receive a written release of the statutory civil °penaity" claim. Payment should be made payable and mailed to Law Offices of Palmer, Reifler & Associates; P.A., Post Offices Box 607774, Orlando, Florida 32860-7774. Please include the file number shown above on your payment. If you wish to discuss alternative payment arrangements, you may calf us at (888) 572-5637. Money Orders, Checks, MasterCard, Visa, American Express, Discover, Money Gram, Eli?ctranic Checks and Debit Cards ire also accepted. You may also pay on-line through our secure website: INWW.PALMBRPAY.COM. Should full or partial payment not be made an time, we may review the matter for the possibility of recommending that our client take further civil action and depending an the State law, may choose tit make a higher settlement request an behalf of our client. Rite Aid may in the future consider filing a lawsuit; in which case it will likely seek any available attarriey's fees, court costs and other legal expenses throughout such litigation, Any defending party to such a lawsuit would likely be served by a process server with a summons requiring the party or the parry's attorney to respond andlar appear in court to defend the action. if successful in any such litigation, we estimate that Rite Aid would be seeking a final judgment of damages, court costs andlar attorney's fees up to the _ _ . maxirr-uitz amounts atlowr?a by l~vv wl7iCiy rrril~ht exceed the amac.nt dethanc;ed al:~ade. _ . ••.. ..... .,._.. We strongly encourage yau to make payment within the time period requested above to avoid further civil requests. Payment ofthe statutory civil damages requested above shall not constitute or be considered a civil compromise or misdemeanor compromise of any related criminal claim if such a claim is pending. Yours very truly, Cynthia Weichelt* Of Counsel tv the Firm *Only affiliate of Firm admitted in CA CWllll F Se.liabla Espanol CPA-N'rC3~CA FREQUENTLY ASKED QUESTIONS . wly am I receiving this letter? Oux client (the retailer) has forwarded your file to the Law Offices of Palmer, Reifler & Associates, P.A. to make a restitution anal/or~ statutory civil damages settlement request. Civil Iaws have been enacted by state legislatures allowing for civil rerxtedies which. to a certain extent are used to compensate retailers for a variety of losses, casts and expenses associated with theft and shoplifting generally as well. as the legal damages associated with the specific incident in question. These Iaws were often enacted in part to serve as a penalty against theft offenders or responsible iztdividuais apart from any possible criminal punishment and to make it less likely for the the#b offenders to commit theft again Restitution may be requested to . compensate the retailer far any actual loss associated with the incident, such as damage to merchandise or theft ref cash, while statutory civil damages may be requested to reimburse the retailex for additional lasses associated iuitll theft incidents and can soxnetitries include bath actual damage and exemplary (penalty) damage components. The exemplary or penalty damage component of these statutory civil damages requests is often allowed to be ..requested even If the merchandise or property was recovered and not damaged. ~Vhathappens ifthe store has its merchandise ar ptropertybarlc? Restitution will not be requested if the store has received its merchandise or property back undamaged. However,.whether the item or property was or wxs not damaged, or whetlser or not it was returned to the store has little, iF any bearing an whether there wdl be a statutory civil damages request or the amount of that separate request. If restitution has been made, a statutory civil damages request may therefore still often be made. The statutory civil damages settlement amount being requested by the retailer is not to compensate it far the merchandise, but far the invasion of a legal right to the retailer's ownership of and control aver its property. 7Che police were not called. Why am I still being asized to pay? Store personnel are typically the ones given authority to decide whether to call the police or not. This statutory civil damages request is separate from and independent of any criminal action that may ox may not have been taken. I went to cr~*~al court, why do I have to pay this? Whenever a person commits, or attempts to commit a theft, that action may be considered both a crime and a civil tort. 'Ilxe retailer may request the state to file criminal charges and it may choose to request statutory civil damages. This statutory civil damages request is .separate frot~ar,.d.iudep.erident o£asayrzstrtinal. aetiozl ihat.may or may trot have been taken. Sa even if crixrtinal charges are pending and regardless of the outcome of the criminal matter, the retailer may still make a statutory civil damages request pursuant to state statate. IfI pay the statutory civil damages claztn do I still need to go to criminal court? If there is a criminal court action, then you need to comply with the rules of the criminal court regarding the cxil matter. Payment of this statutory civil damages request doe; relieve you of any obligations associated with a possible Brit proceeding, but does ensure that you will be relieved of statutorl damages liabil~y for the incident. mat if i can't or don't pay? If you are currently unable to pay the entire statutory damages amount being requested, please call the Law Offic Palmer, Reifler & Associates, PA., using the nuanber listed on the to discuss the matter. Failure to respond to our client's xequest far settlement witbi time sgecified in the Settlement Offer may, depending on jurisdiction, result in the request o£ a higlaex settlement am~ Refusal to pay the requested. settlement amount may also, a discretion- and dir:ection.,of our client, result iu the ftlirlg. of a lawsuit against you. I still have questions, where can I get more in'€ormation? Additional information can be found on our secure websi www PalmerPay.com or you can call us using the number listed o. letter. We appreciate your cooperation in resolving this matter. Fo; convenience we Iaave provided five easyways to pay: a T~alrrterPay {www.PallnerPaycom) 6 palmerConnect(1-866_213-9,847) n Automated payment system that also allows you to e your balance and get ot}aer payment related ixformation MoneyGrram Must have Palmer R.eifler receive code 5517 and file nut (found on enclosed letter) s Toll-FreeNuuaber(1-888-575637) o We accept check by phone, credit ~,nd debit card payment Hours of Operation: M-F: &am-llpm EST Sat.: gam-8pm 115T Sun.: IOam-5pm FS')<' Via Mail I,aw Offices of Palxuer, Reifler &Associates, P.A. P.O. Box 607774 Qrlando, ~Fl. 32.E36o-77:4 ... . 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