HomeMy WebLinkAboutEmail from Preston Dickinson, AT&T External Affairs - AT&T Response to Area Fires Menchaca, Clarissa
From: Bennett, Robin
Sent: Thursday, October 12, 2017 12:38 PM
To: Hahn, Paul
Cc: Menchaca, Clarissa
Subject: FW:AT&T response to area fires
Importance: High
BOS correspondence from Preston Dickinson,AT&T External Affairs.
Thank you,
Robin
From: PRESTON DICKINSON [mailto:ppdicki@pacbell.net]
Sent: Wednesday, October 11, 2017 8:31 PM
To: Preston Dickinson<ppdicki@pacbell.net>
Subject:AT&T response to area fires
Dear Butte County Supervisors,
Regarding the fires in your area, I wanted to share AT&T's current public statement with you all.
I am so sorry your County, as so many others, are experiencing the effects of wildfires, again!
There are more than 15 Northern California fires, covering collectively more than 100,000 acres. Our teams are closely
monitoring AT&T assets and facilities in Northern California and triaging impacted areas as they are realized. To date, all
fires are active with developing conditions. We are working as quickly and as safely as possible to assess damage and
restore service. Charging facilities are available at the larger evacuation sites and we are working to deploy additional
charging equipment.
AT&T Wireline:
• We are still assessing wireline impacts from the fires as quickly as conditions allow.All central offices are
currently operational in the fire impact area, however 5 (down from 10) are operating on backup generator
power.Access to the area continues to be limited.
AT&T Wireless:
• We continue to assess damage to our network as we are able given the safety conditions in the area. We made
significant progress since yesterday restoring approximately 80%of sites affected by fire damage, including
much of the North Coast, Napa and Sonoma County areas.
• At this time our wireless network in the fire impact areas is operating at more than 99%of normal capacity.
• Late yesterday we announced that we're automatically issuing credits and waiving additional charges from Oct.
9 through Oct. 14 to provide unlimited data,voice and text for wireless customers and unlimited voice and text
to prepaid customers in impacted areas of California.We are also extending payment dates for impacted
prepaid customers with voice and text service through Oct. 14.
• We have deployed network equipment for service and support of response efforts.These resources link to our
network via satellite and don't rely on commercial power availability.We have deployed in these locations:
• SatCOLT: Napa at the Town &Country Fairgrounds
• SatCOLT: Santa Rosa EOC(Stoney Point Rd), Santa Rosa
• SatCOLT: Elsie Allen High School (Red Cross)
• Electronic Communication Vehicle: Napa Valley College (Red Cross)
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Preston Dickinson
Independent Contractor
AT&T External Affairs
(530)514-5600
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