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HomeMy WebLinkAboutLetter from David Moench regarding Public Works Department &XIIV 111 DRatiNiCt COMPANY 3 'RATIO j P.O.BOX 1029 0 �'9 Z f OROVILLE.CA 95965 3 (530)589-3914 ORO j j C (530)534-3581 FAX '� License#425609 444 C SUPERVISORS 5 September 2013 Butte County Board of Supervisors 25 County Center Drive SEP 0 9 2013 Oroville, CA 95965 ORMUZ,CALIFORNIA RE: Public Works I am writing to let you know how the people you were elected to serve, the public, are treated by the Department of Public Works. There is consistent chaos and confusion. I have started keeping track of the number of days it takes to even get a reply from this department, let a lone a permit. • The first permit being tracked was in the hands of Public Works for 10 days before issuing a letter in error requesting additional information—a deed of creation which should not and is not required. Once I contacted Public Works and reminded them of this, the matter was resolved. In so doing, Public Works issued a written apology that also stated they were confused. ▪ As of today's date (9/5/13) the second permit has been in the hands of Public Works for 49 days and I have yet to even receive a reply. • The third permit is for me personally for a septic. It has been 24 days with no reply. I work in other counties besides Butte and most permits are signed and ready within 3 days. How many other contractors,constituents and customers have to suffer this same harassment and hardship meo �heads and/or give them the e your Public Works manpowerBoard and needs to replace ineffective department equipment so that they may provide good customer service as many of the other departments do. I thank you for your consideration in this matter. Sincere( , D id R. Moench