HomeMy WebLinkAbout03.27.20 Email from Shari McCracken - FW_ Updated Document RE County Departments Implement Remote or Offsite Services
From:McCracken, Shari
To:Alpert, Bruce;Bennett, Robin;Clerk of the Board;Connelly, Bill;Cook, Holly;Lambert, Steve;Lucero, Debra;
McCracken, Shari;Ring, Brian;Ritter, Tami;Rodas, Amalia;Sweeney, Kathleen;Teeter, Doug
Subject:FW: Updated Document
Date:Friday, March 27, 2020 12:05:04 PM
Attachments:3.27PR-CountyDepartmentsImplementRemoteorOffsiteServices.docx
Attached for your information is the most up-to-date information on County facilities and
operations.
Shari
Shari McCracken
Chief Administrative Officer
Butte County Administration
25 County Center Drive, Suite 200, Oroville, CA 95965
T: 530.552.3305 M: 530.990.5029
***Please note this is a new phone number and update your records accordingly***
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From: McAfee-Bowersox, Miranda <MMcAfee-Bowersox@buttecounty.net>
Sent: Friday, March 27, 2020 11:40 AM
To: McCracken, Shari <SMcCracken@buttecounty.net>; Ring, Brian <bring@buttecounty.net>
Subject: Updated Document
Butte County Administration Shari McCracken
Chief Administrative Officer
25 County Center Drive, Suite 200 T: 530.552.3300
buttecounty.net/administration
Oroville, California 95965 F: 530.538.7120
Members of the Board
Bill Connelly | Debra Lucero | Tami Ritter | Steve Lambert | Doug Teeter
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March 27, 2020
COUNTY DEPARTMENTS IMPLEMENT REMOTE OR OFFSITE SERVICES
Scientific evidence shows social distancing is one of the most effective approaches to slow the transmission of
communicable disease. To that end, the County of Butte is adjusting its public facing operations of various
departments. These changes will allow essential services to continue, while protecting the public. If you need to
engage with these Departments, it is recommended you do so, remotely, with the correlating contact
information.
The following shows a list of County Departments whose lobbies are closed. Services at these sites are
continuing with a combination of remote staff and on-site staff.
Administration: 530.552.3300
Assessor: 530.552.3800 or assessorsoffice@buttecounty.net
Auditor-Controller: 530.552.3600
Butte County Fire Department: No public access for non-emergency business 530.538.7111
Child Support Services: Customer service is available Monday-Friday, 8:00 a.m.-4:00 p.m., at
1.866.901.3212, or you may conduct business through cse.ca.gov/CustomerConnect/login
Clerk Recorder: 530.552.3400 or Recorders@buttecounty.net
County Counsel: 530.552.4070
Development Services: 530.552.3700
District Attorney: 530.538.7411
o Victim Witness: 530.538.7340 victimwitness@buttecounty.net
Farm Advisor: 530.538.7201 or cebutte.ucanr.edu/contact/
General Services: 530.552.3500
Hazard Tree Removal Program: Forms to enroll in a Hazard Tree Removal Programs are accepted by
mail at 205 Mira Loma, Suite 50 in Oroville Attn: Tree Removal Processing Center or by email:
TREEROE@ButteCounty.net.
Human Resources: 530.552.3552 or personnel@buttecounty.net
Information Systems: 530.552.3200
Library: 530.552.5652. All items have been renewed until April 11, 2020. Book drop off is currently
closed. Online resources will remain available buttecounty.net/bclibrary/e-resources.
Public Works: Publicworksdept@buttecounty.net and PWpermits@buttecounty.net
o General Public Works: 530.538.7681
o Road Maintenance Requests: 530.538.7606
o Land Development Requests: 530.538.7266
o Routine road maintenance requests are best submitted via buttecounty.net/Butte-County-
Connect
Treasurer-Tax Collector: Tax payments will be processed utilizing drop box, via mail or online.
buttecounty.net/treasurertaxcollector
o Property Tax Division 530.552.3720taxes@buttecounty.net
o Central Collections Division 530.552.3710collections@buttecounty.net
o Treasury Division 530.552.3730 treasury@buttecounty.net
Water and Resource Conservation: BCWater@ButteCounty.net
The following Departments have lobbies that remain open to the public, but are still encouraging the public to
interact remotely, as appropriate.
Agricultural Commissioner: Operating with reduced hours. 530.552.4100 or
butteag@butteccounty.net
o Oroville Office: 7:30am-noon
o Chico Office: 10am-noon
o Gridley Office: 8am-noon
Behavioral Health: Outpatient clinics are not open at this time, but essential services like Crisis Services
and the Inpatient Unit are operating with additional illness prevention precautions. Services (new and
existing) can be requested via phone at 800.334.6622 or 530.891.2810
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*NEW* Employment and Social Services: Paradise location will be closed beginning March 30.
Members of the public who come into the Chico or Oroville office will be directed to phone banks
within the lobby. Child Welfare and Adult Services remain operational for investigations. 877.410.8803
Neal Road Recycling and Waste Facility: Operating as normal, but asking for credit payments only, no
cash. 530.345.4917
Probation: Public lobby is open only for those with urgent business pending (generally Court related
matters) that cannot otherwise be rescheduled or handled from a distance. Modified visitation is
allowed at Juvenile Hall. 530.538.7661 for Oroville or 530.879.7555 for Chico
Public Health: Public facing lobbies are closed, but services at the clinics remain available by
appointment only. 530.552.4000 or phinfo@buttecounty.net
Sheriff-Coroner: Public lobby is open as usual. However, in an effort to comply with social distancing,
appointments will be required. Such appointments can be made by calling the Records Unit at
530.538.7391, or email BCSOrecords@buttecounty.net.
County owned and operated buildings that are currently closed:
Veterans Memorial Halls
Southside Community Center
Butte County Fairgrounds in Gridley
Butte County is committed to serving the community to the fullest extent possible while following
recommendations for public safety. This information will be updated periodically and posted to
buttecounty.net
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