HomeMy WebLinkAbout04.24.20 Email from Art Robinson - COVID-19 Weekly Summary - Information Systems
From:Robison, Art
To:Dept Heads;Asst Dept Heads;Alpert, Bruce;Bennett, Robin;Clerk of the Board;Connelly, Bill;Cook, Holly;
Lambert, Steve;Lucero, Debra;McCracken, Shari;Pickett, Andy;Ring, Brian;Ritter, Tami;Rodas, Amalia;
Sweeney, Kathleen;Teeter, Doug
Cc:Information Systems (County I.S. Dept.);ISR - Information Security Representatives;Miner, Patrick;Thao,
Charlie;Richter, Gary;Tong, Albert;Allen, Jonathan;Thompson, Mike;Huff, Mike;Hothan, Joe;Brandt, Wayne
(DBH);Brown, Mart;Haymond, Andy;Musler, Hope;Chen, Bingjie (Alex);Luke, Sandie
Subject:COVID-19 Weekly Summary - Information Systems
Date:Friday, April 24, 2020 4:47:32 PM
Attachments:2020.4.24 - COVID-19 Weekly Summary - Information Systems.docx
All,
A brief summary of this week’s activities in Information Systems related to COVID-19.
If you have questions or comments please contact me at the number below, or the IS Help Desk staff
at 530.552.3222.
Art Robison
Director
Butte County Information Systems
308 Nelson Avenue, Oroville, CA 95965
T:530.552.3200 | F: 530.538.6419
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COVID-19 Weekly Summary -IS
Date
4.24.2020
Executive Summary
Internet Upgrade
The final phase of the County Internet connection upgrade occurs this evening between 7:00 PM and
9:00 PM. During the period of the upgrade, services will be intermittent. Activation and testing of the
connections necessitates periodic outages.
Information Systems and the PIO developed messaging to inform the public in advance via the County
website, Facebook and Twitter platforms.
The improved Oroville connection is already contributing heavily toward keeping business processes
moving forward.
VPN
This week we saw more than 530 staff online at the same time. Each workday presents an additional 10
to 15 staff members active on the VPN connections during business hours.
Radio
The BRICS radio system has been in operation for over two weeks. Radio reception in the north end of
the county is better than advertised. The south end of the county is experiencing some reduced radio
reception in areas covered by the Flea Mountain location. This site is still a work in progress.
The audio quality is reported to be very clear. The clarity is so good that we have staff requesting to
onboard to the system early.
Information Systems team is monitoring overall system operations and addressing issues as they arise.
LTE Wireless
More than 1300 lines of service in operation.
5 new lines of service activated this week
32 new lines of service requested this week. The request will be fulfilled early next week.
Questions/Comments
If you have questions, please contact the IS Help Desk at 530.552.3222 or ISHelpDesk@buttecounty.net