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HomeMy WebLinkAbout05.13.21 Butte County Dashboard Data -Emergency Rental Assistance Program From:Boston, Shelby To:Alpert, Bruce;Bennett, Robin;Clerk of the Board;Connelly, Bill;Cook, Holly;Cook, Robin;Kimmelshue, Tod; Lucero, Debra;Paulsen, Shaina;Pickett, Andy;Ring, Brian;Ritter, Tami;Rodas, Amalia;Sweeney, Kathleen; Teeter, Doug Cc:Pickett, Andy;Kim, Sang Subject:Butte County Dashboard Data -Emergency Rental Assistance Program Date:Thursday, May 13, 2021 9:19:54 AM Attachments:California - Application Pipeline(1) CA 5-13-21.pptx RRP Dashboard Glossary of Terms.docx Good Morning, I am sharing with you the most recent data (statewide as well as Butte County’s data) as of May th 12. I have also included the glossary of terms for your review. Progress has been slower than anticipated statewide for applications. On a call I participated on yesterday there was much discussion about increasing communication and advertising of the program. We continue to share out information locally via social media and websites. As you may recall, the State is administering this program on the County’s behalf. Have a great day, Shelby Boston, MSW Director Public Guardian/Public Administrator Butte County Dept. of Employment and Social Services 202 Mira Loma Blvd. Oroville, CA 95965 T: 530.538.7891| F: 530.534.5745 Twitter | Facebook | YouTube | Pinterest This email and any files transmitted with it may contain Privileged or Confidential information and may be read or used only by the intended recipient. If you are not the intended recipient of the email or any of its attachments, please be advised that you have received this email in error and that any use, dissemination, distribution, forwarding, printing or copying of this email or any attached files is strictly prohibited. If you have received this email in error, please immediately purge it and all attachments and notify the sender by reply or email or contact the sender at the number listed. Thank you. Application - View in Power BI Downloaded at:5/13/2021 1:38:15 PM UTC Last data refresh:5/12/2021 6:12:18 PM UTC California Pipeline CA COVID-19 Rent Relief Program Application Dashboard GlossaryofTerms Application in Progress = Tenant has started a new application and it is in progress. Application Submitted= Tenant has completed their application, submitted it, and it is ready for Case Manager (CM) review. Application Under Review = Case Manager “claims” file for review and is currently working on the application file. CM should make sure to add themselves as a user on the file. Application Under Final Review = Case Manager approved the application; it is now ready to be “claimed” by Quality Assurance (QA)/Quality Control (QC) for review – must have tenant and landlord review complete. QA/QC should make sure to add themselves as a user on the file. Pending Applicant Information = Application is missing documentation; Case Manager has reviewed and is waiting on information from the Applicant. Resubmitted to QC= An application that was returned to a CM for more information which has been updated and is ready to resume the QA/QC Process. Submitted to QC Review = Case Manager approved the application; it is now ready to be “claimed” by QA/QC for review – must have tenant and landlord review complete. QC Under Review = QA/QC “claims” file for review and is currently working on the application file. QA/QC should make sure to add themselves as a user on the file. QC Return for Corrections = An application was reviewed by QA/QC but is missing information or needs more clarity; it is sent back to the CM for revision. Withdrawn = Tenant/Landlord withdraws application. Approved: Pending Landlord= Applicant has been approved by Case Manager, Landlord Information missing (Tenant Initiated Application). Landlord contact will be conducted by a separate team of Case Managers Approved: Pending Payment = QA/QC has reviewed an application and approves it for payment. Finance team takes over and begins payment process. Denied= Application does not meet the program requirements and is not eligible for award. Denied – Option B = Application is from a Jurisdiction that falls under Option B. Application should be moved here for a bulk denial. Duplicate = Application has one or more duplicates. Any duplicates that will not be worked on should be moved to this status. Paid = Application meets the program requirements, has been fully reviewed, and is ready for payment. Recertification Submitted= New income information/documentation has been added for the applicant (Current/Perspective Payments – 3 months interval).