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HomeMy WebLinkAbout05.26.21 Emergency Rental Assistance Dashboard From:Boston, Shelby To:Alpert, Bruce;Bennett, Robin;Clerk of the Board;Connelly, Bill;Cook, Holly;Cook, Robin;Kimmelshue, Tod; Lucero, Debra;Paulsen, Shaina;Pickett, Andy;Ring, Brian;Ritter, Tami;Rodas, Amalia;Sweeney, Kathleen; Teeter, Doug Cc:Pickett, Andy;Kim, Sang Subject:Emergency Rental Assistance Dashboard Date:Wednesday, May 26, 2021 10:21:26 AM Attachments:California - Application Pipeline(1) CA, Butte 5-25-21.pptx RRP Dashboard Glossary of Terms.docx Good Morning, I wanted to share with you the most recent Emergency Rental Assistance Program dashboard. The information now includes utility information as well. Thank you, Shelby Boston, MSW Director Public Guardian/Public Administrator Butte County Dept. of Employment and Social Services 202 Mira Loma Blvd. Oroville, CA 95965 T: 530.538.7891| F: 530.534.5745 Twitter | Facebook | YouTube | Pinterest This email and any files transmitted with it may contain Privileged or Confidential information and may be read or used only by the intended recipient. If you are not the intended recipient of the email or any of its attachments, please be advised that you have received this email in error and that any use, dissemination, distribution, forwarding, printing or copying of this email or any attached files is strictly prohibited. If you have received this email in error, please immediately purge it and all attachments and notify the sender by reply or email or contact the sender at the number listed. Thank you. Application - View in Power BI Downloaded at:5/25/2021 10:59:41 PM UTC Last data refresh:5/24/2021 10:07:56 PM UTC California Pipeline, Statewide & Butte County CA COVID-19 Rent Relief Program Application Dashboard GlossaryofTerms Application in Progress = Tenant has started a new application and it is in progress. A case manager will not begin processing an application until it is submitted. Total Active Cases= “Active Cases” refers to applications that have been submitted and are included in one of the active statuses within the application pipeline as defined below. At the jurisdiction level, 1 only tenant applications are included in the Total Active Cases summary. At the statewide level, totals can be filtered by tenant or landlord applications using the Case Type filter. Total Rent Requested = Total amount of rent requested. Total includes rent arrears and prospective rent. At the statewide level, totals can be filtered by tenant or landlord applications using the Case Type filter. Total Rent Pending Approval = Application preliminary approved and working its way through document verification and QA/QC processes. Paid = Application meets the program requirements, has been fully reviewed, and is in process for payment. This total also includes all payments issued within the jurisdiction to date. Cases per Day infographic: Total number of newly initiated applications per day. At the statewide level, totals can be filtered by tenant or landlord applications using the Case Type filter. Total Funds Requested by Utility Type infographic: Total amount of utility arrears requested by utility type. Tenant Case by Status infographic: See Active Tenant Case Statuses section below. Active Tenant Case Statuses Application Submitted = Tenant has completed their application, submitted it, and it is ready for Case Manager (CM) review. Application Under Review= Case Manager “claims” file for review and is currently working on processing the application file. 1 Landlord applications are tied to landlord mailing addresses and not to the addresses of the unit(s) for which they are applying. Landlord mailing addresses may or may not be located in the same jurisdiction as the rental unit(s) for which payments are being tracked. Pending Applicant Information = Application is missing documentation; Case Manager has reviewed and is waiting on information from the Applicant. QC Return for Corrections= An application was reviewed by QA/QC but is missing information or needs more clarity; it is sent back to the CM for revision. Landlord Outreach Team Queue Approved:PendingLandlord= Applicant has been approved by Case Manager, Landlord Information missing (Tenant Initiated Application). QA/QC Reviewer Queue Submitted to QC Review= Case Manager approved the application; it is now ready to be “claimed” by QA/QC for review – must have tenant and landlord review/outreach complete. QC Under Review = QA/QC “claims” file for review and is currently working on the application file. Resubmitted to QC = An application that was returned to a CM for more information which has been updated and is ready to resume the QA/QC Process. Application Under Final Review = An application has been approved by a QC reviewer and is undergoing budget and payment setup. Approved: Pending Payment = QA/QC has reviewed an application and approves it for payment. Finance team takes over and begins payment process. Paid = Application meets the program requirements, has been fully reviewed, and is in process for payment. This total also includes all payments issued within the jurisdiction to date. Future Tenant Case Statuses (not currently in use but will be used in the future) Recertification Submitted = New income information/documentation has been added for the applicant (Current/Prospective Payments – requires a 3 month interval). Inactive Tenant Case Statuses Denied = Application does not meet the program requirements and is not eligible for award. Denied –Option B= Application is from a Jurisdiction that falls under Option B. Application should be moved here for a bulk denial. Duplicate = Application has one or more duplicates. Any duplicates that will not be worked on should be moved to this status. Redirected– Option C= application has been redirected to a local program per local program design. Withdrawn = Tenant/Landlord withdraws application.