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HomeMy WebLinkAbout07.12.21 FW_ Please Read_ Workday Implementation Update_Redacted From:Pickett, Andy To:Alpert, Bruce;Bennett, Robin;Clerk of the Board;Connelly, Bill;Cook, Holly;Cook, Robin;Hironimus, Patrizia; Kimmelshue, Tod;Lucero, Debra;Paulsen, Shaina;Pickett, Andy;Reaster, Kayla;Ring, Brian;Ritter, Tami; Sweeney, Kathleen;Teeter, Doug Subject:FW: Please Read: Workday Implementation Update Date:Monday, July 12, 2021 3:55:41 PM Board Members, This is FYI only, a summary of the Workday system (ERP – our new finance/business process system) implementation. Andy 530-552-3310 (Office) 530-(Cell) From: McCracken, Shari <SMcCracken@buttecounty.net> Sent: Friday, July 2, 2021 9:31 AM To: Dept Heads <DeptHeads@buttecounty.net> Cc: Asst Dept Heads <AsstDeptHeads@buttecounty.net>; Jessee, Meegan <Mjessee@buttecounty.net>; Hepner, Deanna <DHepner@buttecounty.net>; Kim, Sang <skim@buttecounty.net>; Hatcher, Casey <CHatcher@buttecounty.net>; Nuzum, Danielle <DNuzum@buttecounty.net> Subject: Please Read: Workday Implementation Update Department Heads, I’m reaching out to provide an update on where we are in the Workday Implementation Project, as you have most likely not seen or heard anything since the original communication at the end of May. The good news is you haven’t missed much, but I know that empty silence leads to questions. The Project is currently in End-to-End Testing, which can be deceiving in its title, because we are nowhere near the end. Liken End-to-End testing to building a house: we have framed the house and the various rooms, including the kitchen and bathroom, but we haven’t installed appliances and fixtures yet, so the house is not habitable. In the world of system implementation, we are fine- tuning the system configuration, converting data, and testing our processes to identify what is working and what is not working. End-to-End testing will help us determine if we need to adjust our configuration, or if a change in process is needed. Thank you to all departments that have generously provided staff to participate on Workstream Teams or as casual testers. It is natural to feel frustration when we hit a wall in configuration or process testing; however we see the potential, and we are excited about our future with the new system. I hope the details provided below, including activities and milestones, will give you a sense of where we are and what’s next in the project. July rd We are currently in End-to-End testing, which will continue until July 23. Parallel payrolls will be run for the June 2021 payrolls, from the end of July through mid- August. We’ll be testing to ensure the payrolls generated from FinancePlus match the payrolls generated from Workday, with the actual data from Kronos used in both systems. August A new tenant (database) will be built with the County’s data out of FinancePlus around mid- to late-August, with a configuration that meets Butte County’s requirements. This new tenant will be available for more employees to casually test and get familiar with the system. Training will begin in mid- to late-August and run through Go-Live in October with a combination of tools, including in-person trainings, videos, written job aids, checklists, process decks (beginning to end of a process like hire-to-terminate or purchase-to-pay), and assistance embedded in the system through Help and Guided Tour features. September There will be ongoing training, communications, and learning opportunities th A Workday “soft launch” is scheduled on September 18, in order for employees to enter time for the first payroll in October. All other Phase 1 functions go-live in the beginning of October. Ongoing Activities Change Champions from all departments will begin meeting each month, starting on July th 12and continuing through October. They will be the conduit for information from the Project Team to Departments and from Departments back to the Project Team. HR Partners (department HR Reps and Payroll Reps) began meeting in June and will be meeting twice a month moving forward, to see demos and discuss process changes, roles, and responsibilities. The Business Partner Roundtable and ERP Roundtable, which meet monthly, will provide demos and discussions on financial and procurement functions in Workday. All Employees will receive a message in mid-July making them aware of the Project and what it means to them. The various stakeholder groups will receive ongoing communication leading up to Go-Live, with information that is pertinent to them. I recognize that people want more details on the “what and how”, but until the system configuration is complete and processes proven through testing, it would be futile to develop training tools. We also know that training must take place as close to Go-Live as possible so that it is fresh in people’s minds. Thank you for your patience, as this is certainly a very condensed timeframe that is taking all hands on deck to meet. Please know that your staff, and the staff leading the Workstream Teams, are doing an incredible job in a short amount of time, and we understand that it is exhausting and frustrating at times. Please join me in acknowledging their hard work and tenacity, as they continue st to position us for a 21 Century system to record and track our financial, procurement, and human resource activities. th Happy4ofJulytoyouandyours! Shari County Administration Department Change Management Lead – Workday Implementation 530.922.0069