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HomeMy WebLinkAboutB21-3124 CF FA Customer Activity (2) 03/15/2022 13:23 ID:BGAIDE Customer Activity Report All Activity Include Test Signals Grocery Outlet-Gridley(Fire) Customer ID: 332-4593 03/14/2022 00:00:00 Thru 03/15/2022 23:59:59 [Customer's Local Time Zone] 332-4593 Grocery Outlet-Gridley(Fire) 1550 CA-99 (530) 797-9199 Gridley CA 95948 Date Day Time Log Description 03/14/2022 Mon 10:07:15 Contact Password Verified(Tom Mills(WEB)) 10:08:05 Temp On Test-Entered ID: 1133646- 10:08 to 15:00, 14 Mar-Whole Customer Reason:'TOM W/ALARMCO CB#916-934-4294' 10:08:05 Temp On Test-Started ID: 1133646- 10:08 to 15:00, 14 Mar-Whole Customer Reason: 'TOM W/ALARMCO CB#916-934-4294' 12:59:01 AC Trouble(System: 1 Area: 99) 14:39:02 T/T w/Unrestored Zn(System: 1 Area:99) 15:00:59 Temp On Test-Expired ID: 1133646- 10:08 to 15:00, 14 Mar-Whole Customer Reason: 'TOM W/ALARMCO CB#916-934-4294' 03/15/2022 Tue 11:54:12 Contact Password Verified(Tom Mills(WEB)) 11:54:44 Temp On Test-Entered ID: 1134144- 11:54 to 14:00, 15 Mar-Whole Customer Reason:'PER TOM W/ALARM CO' 11:54:44 Temp On Test-Started ID: 1134144- 11:54 to 14:00, 15 Mar-Whole Customer Reason: 'PER TOM W/ALARM CO' 11:59:31 AC Restoral(System: 1 Area: 99) 12:07:04 Contact Password Verified(Tom Mills(WEB)) 12:07:41 Temp On Test-Deleted ID: 1134144- 11:54 to 14:00, 15 Mar-Whole Customer Reason:'TOM' 12:07:41 Temp On Test-Stopped ID: 1134144- 11:54 to 14:00, 15 Mar-Whole Customer Reason:'TOM' 12:16:53 Comment-RESYNC 12:14:57 Message(System: 1 Area:99) 12:26:17 Expansion Module Fai(System: 1 Area: 99)(Alarm) 13:03:08 Close-Res: CE Comment-RESTORED Resolution: CE-Genuine Alarm 12:26:17 Restore(System: 1 Area:99) 12:29:19 Sys Battery Missing(System: 1 Area:99) 12:29:32 System Battery Resto(System: 1 Area:99) 12:35:47 System Shutdown(System: 1 Area: 1)(Alarm) 12:44:03 Close-Res: CE Comment-RESTORED Resolution: CE-Genuine Alarm 12:35:53 Restore(System: 1 Area: 1) 12:37:09 Sys Battery Missing(System: 1 Area: 1) 12:37:33 System Battery Resto(System: 1 Area: 1) 12:37:54 Fire Supervisory(System: 1 Area: 1 Zone: 162) 12:38:28 Fire Restoral(System: 1 Area: 1 Zone: 162) 12:44:11 Waterflow Alarm(System: 1 Area: 1 Zone: 161)(Alarm) 12:44:25 Authority-Butte Co Cal Fire(Ca)at Site [(530)533-6363]-Result: Contacted 12:45:03 Response-Fast Fire-Viewed[10 Secs] View to Action[4 Secs] Actioned[14 Secs] 12:45:07 Fire-Name:MATT [Dispatched] 12:45:26 Customer-Grocery Outlet-Gridley(Fire)at Site[(530)228-1012] -Result:Contacted 12:46:49 Comment-BILLY-NOTIFIED -HE ADV THIS IS HIS MOBILE PH# 12:46:59 Close-Res: CE Comment-BILLY NOTIFIED Resolution: CE-Genuine Alarm 12:45:14 Waterflow Restore(System: 1 Area: 1 Zone: 161) Customer Activity Report Page 1/2 03/15/2022 13:23 ID:BGAIDE Date Day Time Log Description 12:50:18 Emergency Contact List.-Billy Qnenga at Mobile [(530)228-1012]-Result: Contacted 12:56:25 Comment-BILLY CLD IN ADV F/A PER WORK BEING DONE ON THE PANEL,REQ TO CHECK HIST.NO PC, I ADV HIM I WOULD CALL HIM VIA HIS MOBILE TO VERIFY HIM. 12:53:34 Authority-Butte Co Cal Fire(Ca)at Site[(530)533-6363] -Result:Contacted 12:56:45 Comment-BDG#DAN ADV FM TESTING ON SITE 12:57:15 Comment-UPDATED BILLY PER FIRE DEPT Customer Activity Report Page 2/2