HomeMy WebLinkAbout08.01.24 Board Correspondence - All Employee Announcement - Interim Phone OperaFrom:CountywideNotification
Subject:All Employee Announcement - Interim Phone Operations Guide
Date:Thursday, August 1, 2024 11:28:17 AM
Good morning all County Staff,
The county is migrating Voice over IP (VoIP) phone service to Teams from Skype for Business.
Department-by-department transitions to Teams VoIP have recently begun. Thus far, Information
Systems, Water and Resource Conservation and as of this morning, General Services, have
transitioned to using Teams only.
During the transition, there will be some dialing limitations between Teams and Skype for Business.
Although, phone based limitations only apply to calls or transfers from employees’ 552 work
numbers, to some (not all) 552 department main or other non-employee (division or program)
numbers.
There are no limitations to the public calling any 552 departmental main, other non-employee
(division or program), or employee 552 numbers.
The following guide was developed to assist everyone with phone operation limitations, that will
only exist during the interim period of department-by-department transitions to Teams only.
Interim Phone Operations Guide (sharepoint.com)
Thank you,
County Information Systems